Many
companies prefer to choose a managed service from
NationTel. They find that they would rather concentrate
on their core activities than manage their communications
solutions themselves. And they like the fixed
costs that make for predictable cash flow and
for simple return on investment (ROI) calculations.
Our managed services portfolio
is essentially flexible, and NationTel is happy
to negotiate individual lines of risk and responsibility
with each customer. But wherever such lines are
drawn, NationTel extends the same customer focus
to managed or outsourcing services as it does
to all its other activities.
NationTel provide on-site technicians,
systems programmers, technical support and ongoing
maintenance, telephony hardware, systems administration,
software applications and account managers who
can perform functions specific to the following:
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VoIP,
Data, Mobile & PABX - Sales, Programming,
Installations and Maintenance, Adds, Moves
and Changes, Configuration of interface cards,
DTMF configuration, Station configuration,
MAX system configuration, Patch Panel interfacing,
Desktop Phone System interface and Extension
allocation, LCR (Least Cost Routing) programming,
CTI (Computer Telephone Integration) |
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Unified
Messaging, Voice mail system sales, administration
and maintenance |
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Handsets
and Key Systems |
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Call
Centre Design, i.e. Vector scripting, ACD
programming |
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Call
Accounting sales, administration and call
reporting |
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EBS
(Electronic Billing Systems) capabilities |
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Third
Party Financing (conditions apply). |
The added value NationTel brings
goes far beyond purely technical or specialised
staff considerations: we understand the mission
criticality of today’s communications infrastructures.
And we acknowledge that availability and service
level agreements (SLAs) directly impact on revenues
and market share improvement.
Within each proposal, NationTel
also suggests a choice of maintenance plans to
satisfy any requirement.
To
find out more simply contact us by email
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